ATM Tech Support

We understand the importance of having your ATM machine up and running at all times. Dependability is everything. So when there’s a problem with your ATM, you want to have it back up and running as quickly as possible – Goldstar ATM prides itself on service above all else. 

Please review our ATM Tech Support Video Library to see if the resolution to your issue is outlined here – or reach out to us by phone or using the form at the bottom of the page.

ATM Video Tech SupportContact Us for More Help!

ATM Tech Support Video Library

Print All Setup

If you have an issue you cannot resolve on your own, an ATM technician will ask for a Print All Setup from your ATM. Goldstar ATM is here to guide you through this process

Electronic Lock Combination

Do you need to change your Electronic Lock Combination? Goldstar ATM is here to help guide you through this simple process.

Refill Receipt Paper

When you need to refill your ATM receipt paper, Goldstar ATM is here to help guide you.

Printer Errors

If you have a Print Error Code, such as PRNHeadUp Error, on your ATM, Goldstar ATM is here to help fix your issue.

ATM Bill Jam

If you have a PRN HeadUp Error on your ATM, Goldstar ATM is here to help fix your issue.

Still Need ATM Tech Support from an ATM Technician?

Our customers have access to 24/7 tech support. While most of the time service calls can be resolved over the phone, occasionally service issues are more complex. If we are unable to fix your issue over the phone, we will send a field service technician to address the problem as soon as possible.  If you need service for your ATM, please fill out the form below, and one of our ATM experts will contact you promptly.


Call Us

(503) 406 – 1880

Mail Us

Find Us

707 Main Street
Oregon City, OR 97045


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